Contact the support team
Email support@akucrm.com for account, billing and product questions. Include your workspace name, the page involved, what you expected and what happened. If useful, include a screenshot with private customer information removed. Response times are not guaranteed on this page.
Signing in with an email code
Open the sign-in page, enter the email address associated with your account and request a six-digit code. Use the newest code from your inbox. If it has expired, request another through the sign-in screen. Do not send a password or verification code in a support email.
Check your workspace and permissions
After signing in, confirm that you are in the intended organisation. Access depends on your membership and role as well as your plan. If a page is unavailable, ask the workspace owner to confirm the access you need.
Plan prices, renewal and expiry
Use the public pricing page for current new-purchase offers and Settings → Billing for your own subscription and usage. Payments buy one calendar month and renew manually after expiry. Cards are not automatically charged. Existing subscriptions can have different preserved terms. Read the disclosure before confirming a purchase.
Questions about a payment or refund
Email support@akucrm.com with your workspace name, payment date and payment reference. Do not include full card details. Refund and cancellation terms are described in the Terms of Service and checkout disclosure. A support request alone does not confirm a refund or payment result.
Connected channels and feature availability
A subscription and a channel connection are separate parts of setup. Provider permissions, configuration, funds and feature availability may affect delivery. Ask for a demo to confirm the specific workflow before purchasing, and describe the channel involved when reporting an issue.
Privacy requests and legal notices
For privacy and data-rights requests, email privacy@akucrm.com. For legal notices, email legal@akucrm.com. The Privacy Policy and Terms of Service contain the published company and contact details.
Try the practical guides
The small-business CRM guide helps you choose and introduce a workflow. The follow-up checklist helps you record the next action after a customer conversation. Neither guide requires a payment to read.
Feature availability and limits depend on your plan and configuration. Ask for a demo to confirm the workflow your business needs.