What is AkuCRM?
AkuCRM is customer relationship management software for small businesses, with a focus on African business owners and their teams. Its core workflow brings customer records and sales opportunities into one workspace. A customer record and an individual sales opportunity serve different purposes; the same customer can have more than one opportunity.
Who operates the platform?
AkuCRM is a product of JOKAPA GEE LTD, a Nigerian private company limited by shares, RC Number 9584978. The Terms of Service and Privacy Policy identify the legal entity and registered office in Enugu, Nigeria. A registered office does not imply a customer-facing branch or an office in every country.
Which core features are described in the public offer?
Shared customer records, notes, tasks, follow-up reminders and sales pipelines are described in the current offer. Import and export are also listed on the pricing page. Check your plan for user, contact and pipeline capacity. Marketing, connected channels and advanced workflows depend on provider setup, permissions and actual feature availability; they are not automatically enabled by every subscription.
Where can I verify current prices?
Starter: ₦5,000/mo; Growth: ₦10,000/mo; Business: ₦15,000/mo; Scale: ₦25,000/mo. Prices and online checkout are in Nigerian naira. Consult Pricing for all limits and purchase disclosures; your existing subscription may retain different catalogue terms.
How do payment and renewal work?
A verified paid purchase provides one calendar month. Renewal occurs manually after expiry; cards are not automatically charged. Messaging delivery, AI credits and advertising spend are separate. Review checkout disclosures and the Terms of Service for upgrade, expiry and refund conditions. Existing subscriptions retain their established catalogue terms unless a new purchase is explicitly selected.
Can businesses in every African country use every channel?
Do not assume that every payment method or connected channel is available in every country. Ask support to confirm the country, provider and workflow your business needs. The platform’s African small-business focus is not a claim of a physical presence, regulatory approval or identical service availability in all African nations.
What are the official contact points?
Account, product, billing and demo requests: support@akucrm.com. Privacy and data-rights requests: privacy@akucrm.com. Legal notices: legal@akucrm.com. Use the Support page for sign-in and billing guidance. Never send passwords, verification codes, full card details or unredacted customer records in a support message.
What evidence is available?
The feature pages explain the core workflow; the practical guides describe operating routines. Product illustrations and fictional examples are labelled and are not customer testimonials. No customer counts, ratings, guaranteed outcomes or independent recommendations are asserted on this page. Customer stories require verified facts and specific publication permission.
Feature availability and limits depend on your plan and configuration. Ask for a demo to confirm the workflow your business needs.